Page 49 - HBT- Brochure

Customers submit their Customers receive Customers agree to Customers agree to confirm Customers and the group Customers accept the
information through consultation and share proceed with the activities the implementation of ser- participate enjoy the contract and receive
email or hotline their desires and ideas and move forward with vices according to HBG's quality of HoaBinhTourist customer care from
with the sales represen- signing the contract. quotation. tour HoaBinh Group to enjoy

tative special offers

1 2 3 4 5 6

Sales receive the Sales will consult directly Sales coordinates with the Sales will connect with the The tour operations team Sales contacts and final-
information and prepare or through electronic accounting department Tour Operations team to will manage risks and ized the contract.The

a preliminary quotation communication methods and proceed the imple- implement the activities. ensure that everything customer care depart-
with customers mentation of signing the goes smoothly through- ment contacts custom-
Sales adjust the quota- deposit contract according out the trip. ers to offer special bene-

tion to fit the customer's to the company's financial fits.
goals. regulations.

48 www.hoabinhtourist.asia Hotline: +84 913311911 www.hoabinhtourist.asia Hotline: +84 913311911 49